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CCA Training programme

Our CCA Training programme is issued from EASA regulation and is approved by TM CAD. It contents :

1 - General theoretical
1aviation terminology, theory of flight, passenger distribution, areas of operation, meteorology and effects of aircraft surface contamination; 
 2aviation regulations relevant to cabin crew and the role of the competent authority; 
 3duties and responsibilities of cabin crew during operations and the need to respond promptly and effectively to emergency situations; 
 4continuing competence and fitness to operate as a cabin crew member, including as regards flight and duty time limitations and rest requirements; 
 5the importance of ensuring that relevant documents and manuals are kept up-to-date, with amendments provided by the operator as applicable; 
 6the importance of cabin crew performing their duties in accordance with the operations manual of the operator; 
 7the importance of the cabin crew’s pre-flight briefing and the provision of necessary safety information with regards to their specific duties; and 
 8the importance of identifying when cabin crew members have the authority and responsibility to initiate an evacuation and other emergency procedures.
2 - Communication
During training, emphasis shall be placed on the importance of effective communication between cabin crew and flight crew, including communication techniques, common language and terminology.
3 - Crew resource management (CRM)

Introductory course on human factors (HF) in aviation and crew resource management (CRM)

This course shall be conducted by at least one cabin crew CRM instructor. The training elements shall be covered in depth and shall include at least the following: 
 1General: human factors in aviation, general instructions on CRM principles and objectives, human performance and limitations; 
 2Relevant to the individual cabin crew member: personality awareness, human error and reliability, attitudes and behaviours, self-assessment; stress and stress management; fatigue and vigilance; assertiveness; situation awareness, information acquisition and processing.
4 -  Passenger handling
Passenger handling and cabin surveillance: 
 1the importance of correct seat allocation with reference to aeroplane mass and balance, special categories of passengers and the necessity of seating able-bodied passengers adjacent to unsupervised exits; 
 2rules covering the safe stowage of cabin baggage and cabin service items and the risk of it becoming a hazard to occupants of the passenger compartment or otherwise obstruction or damaging emergency equipment or exits; 
 3advice on the recognition and management of passengers who are, or become, intoxicated with alcohol or are under the influence of drugs or are aggressive; 
 4precautions to be taken when live animals are carried in the passenger compartment; 
 5duties to be undertaken in the event of turbulence, including securing the passenger compartment; and 
 6methods used to motivate passengers and the crowd control necessary to expedite an emergency evacuation.
5 - First-aid
Aero-medical aspects and first-aid: 
 1general instruction on aero-medical aspects and survival; 
 2the physiological effects of flying with particular emphasis on hypoxia, oxygen requirements, Eustachian tubal function and barotraumas; 
 3basic first-aid, including care of: 
  aair sickness; 
  bgastro-intestinal disturbances; 
  fthe unconscious; and 
  gfractures and soft tissue injuries; 
 4in-flight medical emergencies and associated first-aid covering at least: 
  bstress and allergic reactions; 
  hstroke; and 
  iheart attack; 
 5the use of appropriate equipment including first-aid oxygen, first-aid kits and emergency medical kits and their contents; 
 6practical cardio-pulmonary resuscitation training by each cabin crew member using a specifically designed dummy and taking account of the characteristics of an aircraft environment; and 
 7travel health and hygiene, including: 
  ahygiene on board; 
  brisk of contact with infectious diseases and means to reduce such risks; 
  chandling of clinical waste; 
  daircraft disinsection; 
  ehandling of death on board; andEN 5.4.2012 Official Journal of the European Union L 100/9 
  falertness management, physiological effects of fatigue, sleep physiology, circadian rhythm and time zone changes
6 - Dangerous goods

Dangerous goods in accordance with the applicable ICAO Technical Instructions

7 - General security aspects in aviation

General security aspects in aviation, including awareness of the provisions laid down in Regulation (EC) No 300/2008

8 - Fire and smoke training
Fire and smoke training: 
 1emphasis on the responsibility of cabin crew to deal promptly with emergencies involving fire and smoke and, in particular, emphasis on the importance of identifying the actual source of the fire; 
 2the importance of informing the flight crew immediately, as well as the specific actions necessary for coordination and assistance, when fire or smoke is discovered; 
 3the necessity for frequent checking of potential fire-risk areas including toilets, and the associated smoke detectors; 
 4the classification of fires and the appropriate type of extinguishing agents and procedures for particular fire situations; 
 5the techniques of application of extinguishing agents, the consequences of misapplication, and of use in a confined space including practical training in fire-fighting and in the donning and use of smoke protection equipment used in aviation; and 
 6the general procedures of ground-based emergency services at aerodromes.
9 - Survival training
Survival training: 
 1principles of survival in hostile environments (e.g. polar, desert, jungle, sea); and 
 2water survival training which shall include the actual donning and use of personal flotation equipment in water and the use of slide-rafts or similar equipment, as well as actual practice in water.

Course progression

Practical training mainly concerns emergency procedures, training with : fire and smoke, ditching exercises, and first aid. It lasts 31H00

The theoretical training mainly concerns the whole programme above and lasts 64H00.

The total CCA Training programme courses last 95H00 in less than 3 weeks.

If you are english spoken, this programme will last about 3 weeks with the final examination.

If you are not english spoken...

But don’t worry! If you need to improve your English, we also offer a mixed English / CCA Training programme with our Alpha School partner . You will be able to follow the training and obtain a final level of English that in any case, all airlines will generally ask you during the recruitment process.

This programme is one of our best opportunities to provide you with an excellent professional level in airlines recruitments. A total of 90  lessons during 3 weeks followed by 3 weeks of CCA courses will seriously increase your employability.
We mainly operate in Malta because we believe that this is the best way to make rapid progress in English. However, we organize training sessions all over Europe and can consider any inquiry to arrange on-demand training.

If you need to improve your english, our mixed CCA Training programme will last 6 weeks with the CCA final examination and your english certification (Linguaskill).